Publish a self-service request for business users
What this solves
Business users constantly need routine automation run for them (a report, a restore, a one-off process), and today they email or ticket the automation team, who stop what they're doing to run it by hand. It's slow for the requester and a constant interruption for the team, and every manual run is a chance to fumble a parameter.
What you get. A simple form in the self-service portal that a business user fills in and submits themselves, safely and with validated inputs, while the real workflow runs behind it. No tickets, no workflow knowledge required, no manual runs.
Related topics
- Create a service request (Builder)
- Version and deploy a workflow (Builder)
- Submit a service request (Business User)